The staff was very friendly and helpful. I would highly recommend Bill Marine. I love my new Honda Civic.

Your people are the ABSOLUTE BEST! They take care of me every time I show up. They are wonderful. Thank you and thank them for their outstanding service!

We had an unexpected dead battery on out 2017 CR-V. I called Matt at Bill Marine and he squeezed me into the schedule as soon as I could get the vehicle in to them. They checked and found the battery needed replaced and did so. Very happy with their service.

Very satisfied from purchase to delivery to service

Pascal, Kyle, and Cheryl were wonderful to work with! Very patient, answered all of my questions, and were not pushy/high pressure at all. They went above and beyond and that is a rare find these days!

Serviced my vehicle while I waited. Good work done in a timely manner.

Salesperson (Tamara) was outstanding to work with as was Eric in finance.

They did an excellent job on doing routine maintenance of my car. They are always very friendly and professional and the work is always completed very time efficiently.

I always get great Customer Service and great repairs when I go to Bill Marine Honda. They are fast and flexible. I have owned 4 vehicles that I have bought from them and I will continue to buy from them as long as I live in the Springfield area.

I have been going to Bill Marine for too many years to remember. Not once have I been disappointed in the service whether I was buying or having service. Everyone has always treated me with respect and honesty. I cannot imagine going anywhere else if I buy another car, which at my age (74) it isn't likely. Since day one I have always told everyone how Bill Marine is the only place I would ever trust in buying a car. I usually hear the same comment from them! Marty Tayloe

I had reached out to my previous car salesman as I was ready to trade in for a new vehicle. He told me that I had too much negative equity in my car and no one would touch a car with that much negative equity. I told Stacy Crites what he said and her comment was "Come see me". Long story short, I went and saw Stacy and drove away in my new VW. Couldn't have asked for a better experience.

The only negative I have was that when I picked my vehicle up after hours, the driver side and front passenger windows were left down about an inch.

I have always been pleased with the quality of this service department

They care about your car and you. They'll make sure what you want is done and will let you know if anything else might need attention.

I have purchased all my vehicles at Bill Marine, always excellent service!

This was my third new car purchase from Bala Chetty and Bill Marine Honda! They never disappoint! Best customer service ever!

As a single woman, it was nice to deal with Salespeople and Servicepeople who treated me with respect and honesty. I would highly recommend Bill Marine to my friends and family!

Had a very good experience (as always) with the help I needed.

Friendly, quick and hospitable during service. Informed you time it would take.

My Service personnel are Kevin and Jeff who are very prompt and accurate. They need to be given acknowledgement as Best Dependable Servicmen with a nice bonus. They MAKE your dynasty a clean department not like other dealers who are what..."cut throats"? I enjoy Jeff Miller, Kevin, Monsieur Chevrolette and the very well versed Secretary. (NOTE: Not "clear" what you mean to fill out the block stating, "TITLE".

Thanks Don Lewis for always proving us exceptional customer care. Look forward to working with you in the future.

As always the service was friendly and prompt. Cost like every dealership was a bit higher than at the local non-dealer service shop. The extra cost is justified by the fact that the technicians check several more items than the local non dealer.

I am not sure if I understand the "buying process" questions since I did not buy a car on my visit. If you are talking about the mainteance services I chose to purchase, it went ok, but I must admit I was a little surprise in the price, but in fairness, I have not had brakes replaces in several years, but I thought could have had the front brakes replaced for the price, so I had some sticker price shock.

2nd time in a month I picked up a large bolt in my tire. All I had to do was call the Service Dept and they got me in within minutes. Im very grateful for their service.

inhave my car serviced at this dealer ship on a regular basis